Designed for Conversation
149 g Ultralight & Excellent Durability
Wearing a headset for long & hard work is not a pain anymore with this ultralight H12, helping make yourself comfortable, and enjoy your work more.
Considerate Comfort & Convenience
More than the lightweight experience, this headset considers comfort in every possible detail, soft protein memory foam earmuffs, an adjustable padded headband, and the 1.8 ultra-long cord for your break or stretch.
Wide Compatibility
Simply plug and play with a 3.5mm plug connection ( includes a dual 3.5mm Y-adapter). Compatible with Mac OS X, Windows 2000/7/8/10/XP/Vista, Tablet PC, Smartphones, desktop computers, and so on.
| Model | H1 | H1 Plus | H5 | H6 | H2 | H12 | H12E | |
|---|---|---|---|---|---|---|---|---|
| Product Type | Bluetooth Headset | Bluetooth Headset | Bluetooth Headset | Bluetooth Headset | Wired Headset | Wired Headset | Wired Headset | |
| Wearing Style | Over-Ear | Over-Ear | On-Ear | Over-Ear | Over-Ear | On-Ear | On-Ear | |
| ENC | Yes | Yes | Yes | Yes | Yes | No | Yes | |
| Driver Diameter | 40 mm | 40 mm | 40 mm | 40 mm | 40 mm | 40 mm | 40 mm | |
| Microphone | Impedance | 2.2 kΩ | 2.2 kΩ | 2.2 kΩ | 2.2 kΩ | 2.2 kΩ | / | / |
| Sensitivity | -25 dB ± 1 dB | -25 dB ± 1 dB | -25 dB ± 1 dB | -25 dB ± 1 dB | -38 dB ± 3 dB | -42 dB ± 3 dB | -38 dB ± 3 dB | |
| Frequency Response | 100 Hz ~ 8 kHz | 100 Hz ~ 10 kHz | 100 Hz ~ 10 kHz | 100 Hz ~ 8 kHz | 100 Hz ~ 10 kHz | 100 Hz ~ 5 kHz | 100 Hz ~ 5 kHz | |
| Battery Life | 30h (70% volume) | 30h (70% volume) | 25h (70% volume) | 30h (70% volume) | / | / | / | |
| Speaker | Impedance | 32 Ω ±15% | 32 Ω ±15% | 32 Ω ±15% | 32 Ω ±15% | 32 Ω ±15% | 32 Ω ±15% | 32 Ω ±15% |
| Sensitivity | 113 dB ± 3 dB | 114 dB ± 3 dB | 125 dB ± 3 dB | 113 dB ± 3 dB | 100 dB | 105 dB ± 3 dB | 115 dB ± 3 dB | |
| Frequency Response | 20 Hz ~ 20 kHz | 20 Hz ~ 20 kHz | 20 Hz ~ 20 kHz | 20 Hz ~ 20 kHz | 20 Hz ~ 20 kHz | 20 Hz ~ 20 kHz | 20 Hz ~ 20 kHz | |
| Battery Life | 57h (70% volume) | 57h (70% volume) | 45h (70% volume) | 55h (70% volume) | / | / | / | |
| Polar Pattern | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional | Unidirectional | Omnidirectional | Unidirectional | |
| Busy Light | No | No | No | Yes | Yes | No | No | |
| Call Control | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| Charging Time | ≈ 2 h | ≈ 1.5 h | ≈ 1.5 h | ≈ 1.5 h | / | / | / | |
| Operating Temperature | -10 ~ 55℃ | -10 ~ 55℃ | -10 ~ 55℃ | -10 ~ 55℃ | -10 ~ 45℃ | -10 ~ 45℃ | -10 ~ 45℃ | |
| Connectivity | Bluetooth | Bluetooth, USB-A | Bluetooth, USB-A | Bluetooth, USB-A | USB-A | 3.5mm | USB-A | |
| Bluetooth Version | V5.0 | V5.0 | V5.0 | V5.0 | / | / | / | |
| Operating Range | 30 m / 99 ft | Headset Bluetooth: 30 m / 99 ft Dongle: 10 m / 32 ft |
10 m / 32 ft | 10 m / 32 ft | / | / | / | |
| Connected Devices | 2 Devices Simultaneously | 2 Devices Simultaneously | 2 Devices Simultaneously | 2 Devices Simultaneously | 1 Device | 1 Device | 1 Device | |
Return Policy
CANCELLATION
We accept order cancellation before the product is shipped or produced. The refund of the order will be processed after the order is canceled and it may take 1-5 business days to return to your original payment bank. We DO NOT accept the order cancellation request if the product is already shipped out.
RETURNS/REPLACEMENT (IF APPLICABLE)
We accept the return of products. Customers have the right to apply for a return if the product delivers with manufacturing defects. Please contact us with the return request within 14 days after delivery of the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please ask our customer service at info@eksatelecom.net for the exact return address before shipping it back. (Note: we will not accept returns without our approval.)
Please note that we can ONLY accept return/replacement due to product issues for ONE TIME within a 24-Month Warranty.
We cannot exchange items unless they are defective or damaged.
Notes
Custom-order or personalized items do not have a right to 14 days refund.
If the return is caused by the consumer, the consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason.
No restocking fee is to be charged to the consumers for the return of a product.
REFUNDS (IF APPLICABLE)
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you about the approval or rejection of your refund. After a mutual confirmation, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Please Notice, that if the goods delivery failed as the incomplete shipping address(Especially local carrier needs detailed house info.), we would NOT offer a refund for this.
So please check your information is correct and complete before checking out.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at info@eksatelecom.net
Please contact our Customer service at info@eksatelecom.net to get the return address. Or you can also call 00852-6940-4955(HK) to check more details.
